Pick a plan by how many devices you have. Change tiers or cancel any month — one message, no exit fee, no notice period.
Solo operators and very small teams who mostly just need someone to call.
No contract. Cancel anytime.
The sweet spot for most DFW small businesses — a real response window and a monthly visit.
No contract. Cancel anytime.
Teams where an hour of downtime costs more than a month of support.
No contract. Cancel anytime.
| Feature | Starter | Business | Growth |
|---|---|---|---|
| Monthly price | $99 | $249 | $449 |
| Devices covered | Up to 3 | Up to 10 | Up to 20 |
| Response time | Next day | Same day | Within 2 hours |
| On-site visits included | None | 1 per month | 2 per month |
| Remote support | Unlimited | Unlimited | Unlimited |
| Device monitoring | Included | Included | Included |
| Monthly report | Included | Included | Included |
| Basic troubleshooting | Included | Included | Included |
| Extra devices | +$10/mo each | +$10/mo each | +$10/mo each |
| Contract required | No | No | No |
Every one of these can be added to any plan, and dropped just as easily. The price you see is the whole price.
Anything with a screen or an operating system that your team relies on: desktops, laptops, servers, and work phones or tablets. Printers, routers, and switches are supported but don't count against your device limit — we're not going to nickel-and-dime you over a printer.
Nothing breaks and nothing gets cut off. We'll flag it on your monthly report and either add devices at $10/month each or move you to the next tier — whichever costs you less. We'll tell you which one that is.
Any time, up or down. Changes take effect on your next billing date and there's no fee either direction. Businesses grow, and sometimes they shrink — the plan should follow.
No. Onboarding — installing monitoring, checking backups, patching what's out of date, documenting your setup — is included in your first month at every tier.
Ask. Bigger one-off projects (office moves, server migrations, network rebuilds) get quoted up front as a fixed price before any work starts. You'll never get a surprise invoice from us.
Take the free IT Health Check — six quick questions and you'll get a straight recommendation, including when the cheapest plan is the right answer.