Device count
It's the single biggest driver of what support actually costs. Three machines and twenty machines are genuinely different jobs — you shouldn't pay the same for both.
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It's the single biggest driver of what support actually costs. Three machines and twenty machines are genuinely different jobs — you shouldn't pay the same for both.
An outage in the last six months usually means there's an underlying problem nobody has looked at. No verified backups means the next one could be permanent.
Weekly tech friction across five people adds up to real payroll. If there's also a repetitive task eating hours, that's usually the highest-return thing we can automate first.
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